Returns & Exchanges
At Dunlop Canada, we are committed to your satisfaction and offer a 30-day window for returns on all unworn fashion items in their original packaging. We strive to make the return process as seamless as possible to ensure you find the perfect fit for your style.
Initiate Your Request
Visit our online returns portal with your order number and postal code to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original box, ensuring all tags are attached and the product is in its original, unworn condition.
Attach the Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Drop Off and Track
Take your package to any authorized Canada Post location and keep your receipt to track the progress of your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing